6th October 2011
Ageas: We’d recommend you Customer view no.3
This year, the ABI Customer Impact Survey asked over 20,000 protection, pensions and investment customers what they think of the customer service given by their providers.
When asked, 93% of our customers said we’re ‘easy to do business with’
And 90%of our customers said that our staff make them feel valued.
That’s compared to an industry average of just 80%.
That’s a big difference. So it’s little wonder that 81% of our customers say they’d recommend us to someone else. That’s compared to an industry average of just 69%.
It just goes to show what a positive impact a fresh approach to protection can really have. To find out more about Ageas Protect and how we make protection work for you and your client please call our Sales Development Team on 0845 600 6829 or email us at
ifabusinesssupport@ageasprotect.co.uk
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